Returns & Exchanges

At Hardware Centre, we stand behind the quality of our tools and supplies. If you are not completely satisfied with your purchase, you can return your items within 30 days for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.

• 2.
  Pack Your Items

  Securely place the tools in their original packaging, ensuring all manuals, accessories, and protective inserts are included to prevent damage during transit.

• 3.
  Ship to Warehouse

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a pickup.

• 4.
  Quality Inspection & Refund

  Once our technicians verify the condition of the returned hardware, we will process your refund to the original payment method within 5-7 business days.